CravenIT Solutions

Managed Service Plan (MSP)

Managed Service Plan continuity for support, security, and project momentum.

MSP stands for Managed Service Plan. It is one of our highest-traffic service lanes because it keeps businesses operational after launch. We offer monthly and annual subscription options, but activation always starts with discovery so the support plan is correctly aligned from day one.

Monthly or annual optionsDevelopment lifecycle supportSecurity and infrastructure continuityDiscovery-first activation

MSP capabilities

Structured for teams that need long-term technical reliability.

MSP is not just reactive help desk support. It is the continuity layer that keeps development work stable, security posture active, and operations moving as the business grows.

24/7 Support Coverage

MSP is your ongoing support layer with responsive technical assistance across production systems, team operations, and active projects.

Security and Hardening

We maintain security posture through proactive controls, monitoring, and remediation support so protection stays aligned over time.

Hosting and Infrastructure

Support extends across hosting, environments, and infrastructure coordination to reduce risk and keep delivery stable.

Development Continuity

MSP is commonly part of the development lifecycle so support, iteration, and system ownership remain connected after launch.

Account Coordination

As service depth increases, support includes stronger coordination, planning cadence, and a clearer execution path for your team.

Operational Momentum

The goal is not just break-fix support. MSP keeps systems healthy so business operations and growth efforts can continue without technical drag.

MSP pricing

Choose a support lane, then activate through discovery.

Pricing remains transparent with annual and monthly options, but we have replaced direct checkout with discovery-first activation to ensure fit and implementation quality.

Billing view

The Basics

The Essentials

$999

Per year

Annual billing saves 2 months

$99/mo$83.25/mo

Save $15.75/mo ($189/yr)

  • 24/7 support request coverage
  • Remote issue triage and resolution
  • Baseline cybersecurity and endpoint protection
  • Core system maintenance and patch support
  • Monthly support summary and recommendations

Most Popular

Core Support

$1,999

Per year

Annual billing saves 2 months

$199/mo$166.58/mo

Save $32.42/mo ($389/yr)

  • Everything in The Essentials
  • Development continuity support for active projects
  • Hosting, uptime, and platform health oversight
  • Advanced monitoring and alert response
  • Performance optimization and remediation
  • Security hardening and access review support

Advanced

Strategic IT

$3,499

Per year

Annual billing saves 2 months

$349/mo$291.58/mo

Save $57.42/mo ($689/yr)

  • Everything in Core Support
  • Priority response and escalation path
  • Dedicated account and coordination lead
  • Infrastructure planning and change management
  • Proactive risk identification and prevention
  • Quarterly roadmap and support strategy reviews
  • Enhanced security and resilience controls

Enterprise

Digital Vanguard

$5,999

Per year

Annual billing saves 2 months

$599/mo$499.92/mo

Save $99.08/mo ($1,189/yr)

  • Everything in Strategic IT
  • 24/7 priority escalation and incident coordination
  • Dedicated project and systems leadership lane
  • Custom development and integration support priority
  • Enterprise security orchestration and governance
  • Executive reporting and transformation planning
  • High-complexity multi-system continuity support

Activation is finalized in discovery so your support lane matches your environment from the start.

MSP FAQ

Answers for teams deciding how to activate support today.

MSP means Managed Service Plan: structured ongoing support that keeps your systems stable, secure, and actively maintained.

Why does MSP start with discovery if pricing is published?

Discovery confirms fit, environment complexity, and immediate priorities so activation starts cleanly and with the right support lane.

Is MSP only for large organizations?

No. MSP is useful for small and midsize teams that need consistent technical support without hiring a full internal IT department.

How does MSP connect to development projects?

For many clients, MSP begins during or right after development so support, security, and post-launch improvements stay coordinated.

Can we start monthly and move annual later?

Yes. Discovery is where we map the best starting model and activation path for your support needs and growth timeline.

Activate MSP

Start with discovery and get your MSP lane activated today.

We will align the plan, support expectations, and implementation priorities so your project and support lifecycle stay coordinated.